FAQ
login crickex FAQ — all your questions answered in one place
From VIP cashback and welcome bonus wagering, to how to deposit with bKash and Nagad, and betting on BPL and international cricket — this page gives detailed and clear answers to the questions players most often have about login crickex. Find your question using the categories below.
VIP Program
login crickex has five VIP levels. In order: Bronze, Silver, Gold, Platinum, and Diamond. The weekly cashback rate is different at each level — up to 0.3% at Bronze, 0.6% at Silver, 0.9% at Gold, 1.2% at Platinum, and 1.5% at Diamond. Learn more about login crickex VIP benefits by visiting the VIP page.
On login crickex, playing and betting regularly will automatically move you up to a higher VIP level. The more active your account, the sooner you can reach the next level. Starting from Bronze, you can work your way up step by step through Silver, Gold, Platinum, and finally Diamond.
Weekly cashback is calculated on your total net loss for that week — that is, total losses minus total winnings — and cashback is paid at the rate for your level. For example, a Gold level member with a net loss of ৳20,000 in a week will receive ৳20,000 × 0.9% = ৳180 cashback — that is the maximum amount at the Gold level.
login crickex Diamond VIP members enjoy the highest level of benefits. Weekly cashback goes up to 1.5%. In addition, they get dedicated support, priority withdrawal processing, and access to special promotional offers. The customer service team provides more personalised assistance to members at higher levels.
At the end of each week, login crickex automatically calculates cashback on that week's net loss according to your level. There is no need to apply separately to receive cashback — once you qualify, it is added to your account at the scheduled time. For exact timing and detailed terms, see the Terms and Conditions page.
Yes, if you remain inactive for a long period or do not maintain the required activity, your VIP level may be reviewed. Staying regularly active on login crickex through playing and betting makes it easier to keep the level you have earned. For the specific conditions for maintaining your VIP level, you can contact the support team.
Welcome Bonus
login crickex gives a 100% bonus on your first deposit, up to ৳15,000. For example, if you deposit ৳1,000, ৳1,000 in bonus is added — bringing your balance to ৳2,000. Withdrawal is only possible after the wagering requirement on the bonus has been met. The bonus amount is not direct cash — it can be used subject to completing the wagering requirement.
The wagering requirement for the welcome bonus is 15 times the bonus amount. That means if you receive a ৳1,000 bonus, you need to place ৳1,000 × 15 = ৳15,000 in bets. For a larger bonus: if you deposit ৳30,200 you receive a ৳15,000 bonus, and the wagering requirement will be ৳15,000 × 15 = ৳2,25,000. Withdrawal from the bonus is not possible before this requirement is met.
Which games count towards bonus wagering on login crickex is detailed in the Terms and Conditions. Slot games generally count in full towards wagering. To browse the range of slot games, visit the Slots page. The contribution rate for live casino and sports betting games may be different — ask support to be sure.
No, the welcome bonus on login crickex can be claimed only once per account — it is given at the time of the first deposit. If the same person tries to claim the bonus again by opening a new account, it is considered a violation of the bonus policy and that account may be suspended.
In most cases, if the bonus is cancelled after wagering has started, the bonus portion is removed from the account and only the remaining amount from the original deposit stays. For the specific process and conditions for cancelling a bonus, read login crickex's Terms and Conditions carefully or ask the support team via live chat.
On login crickex, the welcome bonus is generally added automatically with your first deposit — no separate promo code is needed. However, if there are special offers at a particular time, different instructions may apply. If the bonus is not credited, contact support immediately after making your deposit.
Deposit Questions
The minimum deposit amount on login crickex is ৳300 for every payment method. Whether you deposit via bKash, Nagad, Rocket, or bank transfer, the minimum limit is the same across all methods. Deposits below ৳300 are not accepted. If you want to start playing slots or sports betting, you can add funds to your account within this limit.
On login crickex, you can deposit using four methods: bKash, Nagad, Rocket, and bank transfer. For bank transfer, major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, or Islami Bank can be used. Cryptocurrency and other methods are not currently accepted.
To deposit on login crickex with bKash, log in to your account, go to the deposit option, select bKash as the payment method, and enter the amount (minimum ৳300). Send money via bKash to the number provided by the site and confirm with the transaction ID. If you have a login crickex Login issue, the support team will help.
Yes, the steps for depositing with Nagad are mostly the same as with bKash. On the login crickex deposit page, select Nagad, send money via Nagad to the designated number, and submit with the reference ID. The minimum ৳300 applies. Funds are usually added quickly, but if there is a delay, contact support.
The applicable fee information for login crickex deposits is detailed in the Terms and Conditions. Third-party payment providers such as bKash or Nagad may charge their own transaction fees — these are determined by that provider's own policy. Contact support for more details.
The minimum withdrawal amount on login crickex is ৳500. Via bKash, Nagad, Rocket, or bank transfer, the withdrawal process is generally completed within 5 to 30 minutes. Faster service is available from verified accounts.
BPL and International Matches
Yes, login crickex offers live in-play betting on BPL and other cricket tournaments. Odds are updated continuously during a match, giving you the opportunity to bet ball by ball as the situation changes. You can see the detailed markets on the cricket betting page.
The most popular markets for cricket betting on login crickex are: Match Winner, top batsman and bowler, total runs over/under, runs at first wicket fall, powerplay score, and multi bets. Interest from players is highest in these markets for Bangladesh Tigers and BPL matches.
Yes, on login crickex you can bet not only on BPL but also on T20 World Cup, IPL, and other ICC-recognised international cricket tournaments and bilateral series. Special attention is given to Bangladesh Tigers matches. Visit the Sports Events page to see the list of ongoing and upcoming matches.
If a match is left incomplete due to rain or any other reason and is officially declared a no result, login crickex generally voids the bets in that market and returns the original stake. However, if the result is determined by the Duckworth-Lewis (DLS) method, bets are settled according to that result. See the Terms and Conditions for specific conditions.
As soon as the match result is confirmed, login crickex adds the winnings from the bet to your account balance. For live bets, settlement happens after that specific market closes. If you want to withdraw, you can take out ৳500 or more once the money is in your balance.
Yes, on login crickex you can place separate bets on multiple markets within a single match. For example, in the same BPL match you can bet on match winner, total runs, and top batsman at the same time. For multi-bets, all selections must win — if any one loses, the entire stake is lost. For more information about betting, visit the login crickex Bet page.
If you still have questions, our support team will help
If you do not find the answer to your question in the FAQ above, the login crickex support team is available seven days a week, 24 hours a day. You can contact us in both Bengali and English.
Live Chat
Click the chat button at the bottom right of any page on the site to speak directly with a support representative. You usually do not have to wait long for a response.
Email Support
For complex issues or questions related to documentation, contact us by email: [email protected] — you can write in Bengali and still get a reply.